E1000 Privacy Policy — How Your Data Is Protected

Various types of information are collected while you use the e1000 platform. This information is used to manage your account, ensure security, and improve our services.

Personal Identity Information

• Full name (as it appears on your national identity document).
• Documents required for date of birth and age verification.
• Current and permanent address.
• Nationality and country of residence.

Contact Information

• Email address (for account verification and communication).
• Mobile number (for Two-Factor Authentication and support).

Financial Information

• Payment method details (bank account number, e-wallet ID, etc.).
• Deposit and withdrawal history.
• Transaction records and reference numbers.

Platform Usage Data

• Gaming history — which games were played, when, and how much was wagered.
• Login time and session duration.
• Device details including browser, operating system, and screen resolution.
• IP address and approximate geographic location.

E1000 collects information through several methods. In addition to what you provide directly, some information is gathered automatically.

• Registration Form: Information you provide directly when creating your account.
• KYC Process: Documents submitted for identity verification.
• Payment Processing: Payment information provided during deposits and withdrawals.
• Support Contact: Records of conversations via Live Chat or email.
• Cookies & Tracking: Automatically collected while browsing the platform.
• Device Information: Collected automatically from your browser and network connection.

E1000 uses the information it collects only for specific, defined purposes. Your data will never be used for unnecessary or unauthorised purposes.

Marketing & Communications

With your consent, we may send you messages related to e1000 promotions and updates only. You can withdraw this consent at any time through your account settings or by contacting support.

E1000 does not sell your personal information or share it with advertisers. In limited circumstances, information may be shared with third parties in the following cases.

• Payment Processor: Payment gateways receive the necessary information to process deposits and withdrawals. They operate under their own security standards.
• Identity Verification Service: During the KYC process, a trusted identity verification service validates your information. Only the data strictly necessary is shared.
• Legal Authority: In the event of a court order or other legal obligation, we may be required to disclose relevant data to the appropriate authorities.
• Technology Service Provider: Technology infrastructure providers that operate the platform have access to limited data within a secure environment.

The KYC (Know Your Customer) process is a key security measure at e1000. It is in place to protect minors, prevent fraud, and ensure financial safety.

When KYC Is Required

• Before your first withdrawal.
• After a deposit or withdrawal exceeds a specified amount.
• When suspicious activity is detected.
• At any time e1000 deems necessary.

Documents Commonly Required

• Proof of Identity: National ID (NID), passport, or driving licence.
• Proof of Address: Utility bill, bank statement, or government letter (issued within the last 3 months).
• Payment Method Verification: Proof of bank card or bank account.

The e1000 platform uses Cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

Cookie Controls

You can manage Cookies through your browser settings. Please note — disabling Essential Cookies may prevent login or core gameplay from functioning. Cookie management settings are available in most modern browsers.

E1000 employs industry-standard technical and organisational measures to protect your data. The key security layers are described below.

• SSL/TLS Encryption: All data between your browser and e1000 servers is transmitted via encrypted channels. The padlock icon (🔒) in your browser confirms the connection is secure.
• Restricted Access: Only authorized personnel may access your personal data, and only for specific purposes. Every access is logged.
• Password Hashing: Your password is never stored in plain text — it is kept as an encrypted hash. No e1000 employee can view your password.
• Regular Security Reviews: The platform's security systems are regularly tested and kept up to date.
• Fraud Detection: Our automated systems detect suspicious activity and take precautionary measures accordingly.

E1000 does not retain your data longer than necessary. Retention periods vary depending on the type of data.

After permanent account closure, all personal data is deleted or anonymized, except for legal and financial records that are required to be retained.

Every registered user on e1000 has the following rights regarding their personal data. To exercise any of these rights, please contact support.

To exercise these rights, [email protected]— send us an email. After verifying your identity, we will respond within the designated timeframe.

All e1000 services are strictly for users aged 18 and above. Protecting minors is our highest priority.

• Your date of birth is collected at registration and used to verify your age.
• E1000 does not knowingly collect any information from individuals under the age of 18.
• If a minor's account is identified, it is closed immediately and all collected data is deleted.
• If parents or guardians have any suspicion, please notify our support team immediately.

Use Parental Control on devices accessible to minors at home. Remove any saved passwords from shared family devices. e1000's On the Responsible Gaming Page More detailed guidance is available.

E1000 may update this Privacy Policy when necessary. Any changes will be published on this page with a revised date.

• A notice may be sent to your registered email address before any major changes take effect.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.
• If you object to any changes, please close your account and notify our support team.
• Please check back on this page regularly.

For any questions, concerns, or to exercise your privacy rights, please get in touch through the channels below.

• Email: [email protected] — please mention "Privacy" in the subject line.
• Live Chat: After logging in, reach support instantly via the Live Chat button.
• For general enquiries: FAQ Page General answers are available here.

The e1000 support team endeavours to respond to privacy-related requests within a reasonable timeframe. Response times may vary depending on the complexity of the request.